Recent Posts

What is My First Step After a Business Fire?

5/17/2022 (Permalink)

contents stored safely after property experienced fire damage Review the list of items damaged to determine what can be salvaged.

Call The Insurance Company

Your insurance company will need to know the full details of what occurred. Prepare yourself for the first call by collecting as much information as possible. Give the adjuster the extent of the water and fire damages. The following are important point to cover.

  • Insurer’s damage documentation requirements
  • Scheduling inspection of property with adjuster
  • Proof of loss statement deadlines
  • Request possibility of extensions and approvals

Don’t Throw Away Your Things

Items can be saved, and you will want to review the list of items damaged to determine what can be salvaged. Leave everything in its place so when the adjuster / inspector arrives onsite they can see the full extent of the damages incurred.

Our experienced franchise professionals frequently save business items after a fire. Special techniques developed in the field can salvage nearly any item from paper records to electronics. When speaking with your designated claims manager and project manager, the entire process is discussed and documented from start to finish.

Call a Remediation and Restoration Professional

We regularly work directly with your insurance and keep you in the know on the details. Call SERVPRO® of Studio City / Valley Village at (818) 508-7282, we are 24/7/365.

Water Mitigation or Restoration?

5/10/2022 (Permalink)

ceiling in business breakroom suffering from collapsed ceiling tiles, and additional water/storm damage Water damage restoration is the process of restoring your property to its preloss condition, even after being damaged by leaks, sewage, floods, storm

Restoration and mitigation are the two most important process to be carried out as soon as possible. There are some who would argue that water damage restoration and water mitigation are the same, however, this is not always true.

Water mitigation refers to any and all services involved in reducing and/or preventing additional damages resulted from leaking pipes or flooding. This can include moisture mitigation between walls after a storm event.

Water damage restoration is the process of restoring your property to its preloss condition, even after being damaged by leaks, sewage, floods, and storms. Water damage can affect your property from floor to ceiling and everything in between. Request assistance from the water damage experts at SERVPRO® of Studio City / Valley Village to help prevent further property damage from developing.

SERVPRO® of Studio City / Valley Village tackles the tough issues from start to finish. We have experienced franchise professionals and the infrastructure to handle any sized loss 24/7/365. We are fully insured and bonded, so you can rest assured that your property is in good hands. Call us today – (818) 508-7282 – for more information on how we can help with all your water damage needs.

Mold, the Water Damage Unseen

3/14/2022 (Permalink)

kitchen island and flooring removed, containment and filtration set up Understanding the early signs of mold or water damage will help to minimize the extent damage can occur.

Mold thrives in unseen places, and less rather than more property owners are successful in identifying mold. In order to be vigilant, understand the importance of carrying out proper inspections and maintenance. Inspections should be performed at least twice a year, especially for those who live in areas where temperatures and moisture levels rise and fall frequently.

Inspecting for Mold

Check for water damage at the same time you inspect for mold growth. Water damage typically provides the prime spot for mold growth to occur. See below for the more common signs of water damage.

Bubbling walls: 

A telltale sign of mold is bubbling forming on painted walls. These are the areas contain the most moisture and are more likely to bubble up.

Musty odor:

When pipes begin to leak and mildew forms, it will create a very unpleasant scent. This is one of the first signs to check for water damage and mold. The closer you are to the affected area the more extreme the odor.

Rusting in open and/or enclosed spaces: 

Rust is the result of corrosion after the iron particles in an object have been exposed to oxygen and moisture. This can be a sign of excessive moisture in your commercial building. Humidity can also create the optimum conditions for mold growth.

Understanding the early signs of mold or water damage will help to minimize the extent damage can occur. If an inspection happens and a mold infestation discovered, reach out to SERVPRO® of Studio City / Valley Village at (818) 508-7282 to return your business or home to its preloss condition.

Facts and Falsehoods about Fire Suppression Systems

3/4/2022 (Permalink)

commercial building loss with walls stripped revealing framework beneath Acting fast when a fire breaks out in your business will be the difference in mitigating your losses.

Fire suppression systems are typically the first response to any fire in a commercial building. Acting fast when a fire breaks out in your business will be the difference in mitigating your losses. It is important to know what is true or false when it comes to your fire sprinkler system.

False: Water Damage from Fire Sprinklers is More Costly Than Fire Damage

Fact: The Federal Emergency Management Agency (FEMA) advise sprinkler systems as more cost effective than damaging comparatively to other fire fighting efforts. Since they can keep the fire contained within a single room rather than allowing the fire and smoke to spread throughout the building.

False: Every Fire Sprinkler Will Trigger

Fact: First, confirm with the manufacturer and/or installer what the activation and release methods are for your buildings commercial fire suppression system. Typically, when one sprinkler in your commercial sprinkler system goes off, the others do not. Fire sprinklers act individually and should only release when high levels of heat are detected.

False: Fire Sprinklers are Overly Sensitive

Fact: Fire sprinklers only activate when high heat is sensed. Meaning, employees burning their lunch in the break room will not set off the fire alarm. Protection and safety are most important when keeping operations running.

When the unexpected happens, you are not alone. SERVPRO® of Studio City / Valley Village at (818) 508-7282 is 24/7/365 and committed to helping you every step of the way. Use our fire, smoke, and water damage clean up services to return your business to its preloss condition.

3 Facts About Water Damage

3/2/2022 (Permalink)

baseboard removal showing mold growth in water damaged area Additional inspections are performed after the water extraction process to confirm the extent damage has occurred.

Dealing with water damage is a nightmare. Uneasy questions about what to do, what insurance will cover, and what to save first will begin to pile up. When a pipe bursts or fire suppression system fails, life is put on hold until everything is dried and secured. That is not always the easiest of tasks.

Here are a few facts about the water restoration process to help educate you, and help in securing your property should a water damage disaster occur.

1. Water Type

Generally, water damage invades a property in (3) types: sewage, rainwater, and freshwater. Depending on the water type invading your property, it may need the expertise of a professional remediation company like SERVPRO®. It is critical when dealing with water damage to understand the source of the issue so as to safely remediate current damage and limit any potential future damage. If sewage water damage is suspected, a professional and experienced water damage restoration company will have the appropriate tools to return your property to it’s preloss condition safely and effectively.

2. Water Damage Continues After Extraction

It may be tempting to breathe a sigh of relief once water has been extracted from your property, however, be wary and know that moisture likes to hide. Additional inspections are performed after the water extraction process to confirm the extent damage has occurred. This helps to remove the potential for mold growth. Mold can cause damage to the structural components of a home, leading to serious consequences. Make sure a mold prevention expert inspects your property post clearance to ensure no mold growth has transpired.

3. Attic Spaces Are Cause for Concern

Most common water damage sources include roof leakage and gutters malfunctioning, meaning your attic is at a higher risk for water damage. Have your attic space inspected regularly by water damage professionals to make sure any small leak doesn’t turn into a serious problem.

If your home is flooded, or suspect of water damage, call SERVPRO® of Studio City / Valley Village (818) 508-7282. All forms of water damage require immediate attention to minimize further losses. We will help you stay safe and protect your assets.

What to Do When Your Toilet Overflows at Work

2/28/2022 (Permalink)

Toilet overflow at a business is a Category 3 water loss, with damage sometimes reaching beyond the scope of the bathroom. This water is known as black water damage and is filled with contaminants from urine and fecal matter. It is vital to block off the area until it is cleaned professionally. Review the below steps to help reduce the time and money it will take to return your property to its pre loss condition. More damage will occur the longer that water is left sitting.

  1. Stop flushing, use a plunger.

If pipes are clogged, flushing again will increase issues and not alleviate them. Be aware of your surroundings and perform this in the safest manner possible.

  1. Turn off the water.

If water is overflowing already, spreading all over the floor, turn off the water to the toilet. The shut off valve is usually located on the wall near the base of the toilet, below the tank.

  1. Inspect the water damaged area.

Water travels, and depending on the extent of the leak, damage may not be isolated to the bathroom. Water travels farther than you think. You will need to call in a professional to ascertain the extent of damages.

  1. Close the Bathroom with Safety Signs.

Being safe is the most important. Safety signs hung up around the affected areas are a good way to notify others the bathroom is off limits. Provide signs to guide people to an alternate restroom until the issue at hand is resolved.

  1. Call your insurance company.

Reach out to your insurance agent about what options are available to you. Sometimes damage will go beyond the bathroom. Your insurance will assist greatly with the appropriate next steps.

  1. Call a water damage restoration company specializing in sewage backup cleanup services.

Hire a professional, certified remediation company to safely return your home to its preloss condition. Black water contains numerous pathogens which can carry bacteria, parasites, and viruses. Most of what is touched by this water remains unsalvageable. Cleanup doesn’t stop at waste and water; a professional restoration company will sanitize the area before conducting repairs. SERVPRO® of Studio City / Valley Village is here 24/7 - (818) 508-7282.

You Can Control Mold

2/22/2022 (Permalink)

Moisture condensing on window’s surface Increase the circulation and raise the temperature of cold surfaces where moisture condenses.

There are many ways to control the internal moisture of your business or home to help with mold prevention. Review below for a comprehensive list of actions that can be taken to help prevent mold growth.

  • Fix any leaks and / or seepage. If water is entering your business from outside, remediation efforts can range from simple landscaping to extensive excavation and waterproofing. Water collecting in your basement could be a result from a lack of gutters or water flowing toward the house. Water leaks from pipes or around tubs and sinks are a perfect breeding ground for microbial growth.
  • Use plastic coverings over dirt in crawlspaces to prevent moisture from coming up from the ground. Make sure crawlspaces are well-ventilated.
  • Exhaust fans in bathrooms and kitchens help to relocate moisture to the outside.
  • Increase the circulation and raise the temperature of cold surfaces where moisture condenses. To increase air circulation, keep doors open between rooms, use fans to increase circulatory air, and place furniture away from corners. This promotes better air and heat circulation and carries heat to cold surfaces.

Moisture problems and their solutions vary from place to place. While the Southwest is hot and dry, the Northeast is cold and wet, the South is hot and wet, and the Western states are cold and dry. All these regions have different and complex moisture problems. The area you live will directly affect the remediation process.

4 Tips for Business Owners After Fire

2/15/2022 (Permalink)

Commercial building stripped to framework after building fire Any delay in seeking professional help could result in damages extending past where they could have been mitigated.

When fire damage does occur, reach out to SERVPRO® of Studio City / Valley Village to assess your fire damage restoration needs. Any delay in seeking professional help could result in damages extending past where they could have been mitigated. Smoke, a byproduct of fire, is acidic. It’s corrosive elements are capable of corroding away nearly any surface. Smoke and soot damage should be addressed immediately by experienced fire restoration professionals.

  1. Call SERVPRO® of Studio City / Valley Village – you need professional services, so before moving to the next step, call the experts.
  2. Move children and pets to a smoke-free area. Move them to a relative's or friend's home until the fire cleanup or restoration is complete.
  3. Open all the windows to get air circulating to help alleviate the smoke smell.
  4. Inventory your belongings. Create a list of your business’s or home’s contents, this will assist when filing a claim with your insurance. Taking pictures of the affected items or damage is also a good idea. You will need these for insurance claims purposes, and for your own records.

Prepare Your Business for Fire Season

2/14/2022 (Permalink)

Commercial fire suppression system Fire suppression systems require a minimum of (4) annual inspections performed by a 3rd-party fire protection expert.

As summer and fire season approach, it is important to have your property inspected to ensure your business’s readiness should a fire break out. Keep workspaces clear of combustibles, and have any damaged electrical cords replaced. Work with your team to develop an evacuation plan and have your staff trained on the safety procedures unique to your commercial property. Once determined, the fire escape routes will need to be posted in multiple areas around the office. This way, everyone has an equal opportunity to see them. It takes minutes for a fire to become an inferno and knowing the proper routes for evacuation may be the difference in getting out safely. Fire drills should be performed with your team on a semi-regular basis to help ensure their knowledge of escape routes is up to date. Many commercial properties have fire suppression systems in place that require a minimum of (4) annual inspections performed by a 3rd-party fire protection expert.

Call the Professionals

Our franchise professionals at SERVPRO® of Studio City / Valley Village are familiar with the risks associated with fire damage to your home. As a leader in the fire damage disaster industry, we use proven systems to address fire damage when the call comes in. If a fire affects your property, contact us 24/7 - (833) WTR-FIRE (987-3473).

Team Safety and Training

2/9/2022 (Permalink)

red heartbeat symbol graphic illustration We never know when or where we can be of service.

As SERVPRO® Franchise of the Year 2020 and consistently in the top five of all SERVPRO® franchises we have a mission and responsibility to our team that helped get us here. As Americans we value life, liberty, and the pursuit of happiness.

SERVPRO® of Studio City / Valley Village insists on its team’s participation in CPR training as we never know when or where we can be of service.

The premiere training company we use, HOMESAFE, Inc. a Division of ACADISAFE, is only made possible with their Training Director and Principal Instructor Gio Fanelli. We’ve included a brief bio on his background and the trainings HOMESAFE, Inc. offer and how to make contact. CPR is only ONE of the many trainings that they offer.

Gio Fanelli, Training Director and Principal Instructor:

Gio is authorized by Federal OSHA as a Construction Safety Outreach Trainer (10 hr & 30 hr), By EPA as a Principal Course RRP Instructor (Lead), State of California CDPH (Lead) and DOSH (Asbestos) Approved Instructor and Director of Training at HomeSafe / AcadiSafe.

He has performed Radon testing evaluations, Clandestine Methamphetamine "Meth" Drug Lab Cleanup, Crime & Trauma Cleanup also called "Biohazard or Biorecovery"?, Healthcare & Life Science, Infection Control, Disaster Response, Critical Cleaning in Sensitive Environments, Project Design & Monitoring, Phase I, III ESA, Initial Site Surveys to Clearance Sampling, H.E.P.A Challenge Testing by "DOP" on Portable Exhaust Equipment Vacuums and Negative Air Machines as well as Respirator Fit Testing Services, Rotameter / Flowmeter NIST Traceable Primary Source Calibration.

HOMESAFE, Inc. a Division of ACADISAFE - State and Federal Accredited Asbestos, Bio, Lead, Mold, HazWoper, Infection Control, Occupational Safety & Health Training Company.

Office | Website | Email
800.789.SAFE (7233) | acadisafe.com / homesafe.org | gio@homesafe.org / gfanelli@acadisafe.com

LinkedIn Profile: https://www.linkedin.com/in/giofanelli

Office Address: 18012 Cowan Suite 200, Irvine, CA 92614

Training Location: 16601 Ventura Blvd 3rd floor, Encino, CA 91436